Policies

Privacy Policy

 

This privacy policy was created in order to demonstrate Wide Open Wings’ firm commitment to the privacy of our supporters and website users. This policy explains what information is collected by the Wide Open Wings website, https://wideopenwings.org, and how this information is used.

Wide Open Wings places a high priority on protecting your privacy. We take your privacy very seriously and will never share, sell or distribute your information with any third parties, apart from those required to process your donation. Your donation and personal information is secure with us, as we use industry standard 128-bit encryption technology (the same level of encryption used by banks) to keep you safe.

 

What Personally Identifiable Information is Collected

Wide Open Wings donors and individuals that sign up to receive Wide Open Wings e-communications voluntarily provide us with contact information (such as name and e-mail address). We may use this information for specific, limited purposes. You may always “opt out,” either now or at any time in the future, if you do not wish to receive our messages.

 

IP addresses

Wide Open Wings uses your IP address to help diagnose problems with our server, to administer https://wideopenwings.org, and for statistical metrics used to track website visitor traffic.

 

Cookies

https://wideopenwings.org uses “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed in your computer and is read when you come back to our website. Cookies let us take you to the information and features you’re particularly interested in. They also let us track your usage of https://wideopenwings.org, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your Web browser accordingly.

 

How Your Information May Be Used

We use your personal information to provide you with personalized service, to send e-mail alerts to you, to answer your requests, to process your donation, etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visits to our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties

 

Email Privacy

Wide Open Wings does not provide, sell, or rent email addresses to anyone outside the organization.

 

External Links

https://wideopenwings.org includes links to external websites. These links do not fall under the https://wideopenwings.org domain, and Wide Open Wings is not responsible for the privacy practices or the content of external websites.

 

Modifications

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this policy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

 

Donation Refund Policy

 

For donations made using the https://wideopenwings.org website, if you have made an error in making your donation or change your mind about contributing to Wide Open Wings, we will honor your request for a refund made within 14 days of your donation.

To request a refund, please send an email to support@wideopenwings.org. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.